FAQs

Yes. Hotel Botánico & The Oriental Spa Garden offers a wide range of high-level gastronomy with several restaurants and culinary spaces within the hotel itself. Its proposal includes Spanish, Asian, and Italian cuisine, informal options by the pool, a bar with live music, and a steakhouse experience at Brunelli’s.

Yes. The hotel's gastronomic proposal places importance on quality products, proximity, and seasonality. In restaurants like La Parrilla, locally sourced ingredients, fresh fish from the market, and vegetables and spices from the hotel's own garden are used.

The hotel features different gastronomic spaces, including La Parrilla, The Oriental, Il Pappagallo, Palmera Real, Bar Hall and Brunelli’s. Each offers a different experience, from Spanish and Asian cuisine to Italian gastronomy, select meats, casual lunches, or drinks in an elegant atmosphere.

Guests on a half-board basis can enjoy three à la carte dishes included in various restaurants at the Hotel Botánico & The Oriental Spa Garden, such as La Parrilla, The Oriental, and Il Pappagallo. In this way, the half-board allows you to enjoy different gastronomic experiences within the hotel, from Spanish cuisine to haute Asian cuisine or Italian specialties.

Yes. Palmera Real is the restaurant with a relaxed atmosphere by the pool, ideal for enjoying relaxed snacks, light lunches, or a meal surrounded by nature without leaving the sunbed area.

Yes. The Bar Hall is the hotel's meeting point to relax, chat, and enjoy refreshing drinks, coffee, or exotic cocktails. It also features live music and a sophisticated atmosphere surrounded by 19th and 20th-century Canarian art.

The Hotel Botánico is the first establishment in the Canary Islands to be part of the prestigious The Leading Hotels of the World collection. Our excellence is based on personalized service, elegant classical architecture, and 25,000 m² of private subtropical gardens that guarantee an atmosphere of absolute peace and privacy.

Our premium suites offer maximum privacy. The Bill Clinton Suite (also known as the presidential suite) occupies an exclusive wing of the fifth floor with private access, spacious terraces, and panoramic views of Mount Teide and the Atlantic, ideal for guests who require security and distinction.

To maintain the sophisticated atmosphere that characterizes the hotel, "formal-casual" attire is required in our common areas. In the evening, in our à la carte restaurants, distinguished gentlemen are requested to wear long trousers and closed-toe shoes.

Yes, all guests enjoy unlimited daily access to the award-winning thermal circuit (subject to a minimum age of 16). This includes heated pools (indoor and outdoor), Japanese saunas, Turkish baths, laconium, and sensation showers.

Beyond conventional massages, we offer personalized health and beauty programs, authentic oriental rituals, and comprehensive wellness treatments supervised by experts, designed to combat stress or improve vitality.

We have four first-class themed restaurants (all à la carte):
● La Parrilla: specializing in Spanish and regional cuisine.
● Il Papagallo: haute Italian and Mediterranean cuisine with a panoramic terrace.
● The Oriental: signature Asian gastronomy.
● Palmera Real: open-air lunches in our gardens.

Of course. Our chefs are trained to adapt any menu to specific needs (vegan, celiac, or allergies), always maintaining the standards of haute cuisine and premium presentation.

Yes, small dogs up to 8 kg are accepted in selected rooms (Deluxe garden view), ensuring that your travel companions also receive 5-star treatment.

A 5-star Grand Luxe hotel goes a step further than the traditional 5-star category. In addition to offering high-end facilities and services, it stands out for a more exclusive, personalized experience that is attentive to every detail. At Hotel Botánico & The Oriental Spa Garden, this distinction is perceived in its accommodation, gastronomy, spa, gardens, and guest service.

The hotel stands out for its 5-star Grand Luxury category, its spacious rooms and suites, its 25,000 m² of gardens, its renowned spa, its gastronomic offering, and a carefully curated art collection. All of this creates an experience designed for those seeking rest, privacy, well-being, and excellence during their stay in Tenerife.

The hotel offers different categories of suites and premium suites, such as the Ambassador Jr and Superior Suite, Senator Suite, Penthouse Suite, Michael Jackson Suite, Queen Sirikit Suite of Thailand and Presidential Penthouse Suite . These options are designed for those looking for a more exclusive and personalized accommodation experience.

Yes. Hotel Botánico & The Oriental Spa Garden features The Oriental Spa Garden, a space dedicated to wellness with a thermal circuit, heated pools, health and beauty treatments, and a specialized professional team. It is one of the hotel's main attractions for those seeking a luxury stay focused on rest.

Yes. The hotel features a varied and high-level gastronomic offering, with restaurants such as Brunelli’s, The Oriental, Il Pappagallo and La Parrilla. Each space offers a different experience, from Spanish and Italian cuisine to high-end Asian cuisine or select cuts of meat.

Hotel Botánico & The Oriental Spa Garden stands out for combining the 5-star Grand Luxury category with subtropical gardens, a renowned spa, international gastronomy, art, classic elegance, and a tranquil setting in the north of Tenerife. It is a proposition designed for those who value comfort, exclusivity, and a complete experience within the hotel.

Of course, although the establishment is known for its relaxed atmosphere and luxury spa, it has facilities and programs designed for the family, such as the Botánico Kinder Aventura program and rooms designed for the comfort of parents and children.

The hotel offers the Family Deluxe Double, two connecting rooms with a total area of approximately 60 m², allowing parents to enjoy their privacy while children have their own space, maintaining the security of being internally connected. Its capacity is for 2 adults, 2 children and a crib.

This is an educational entertainment program that is usually organized during school holiday periods, including:
● Educational workshops: children learn about animals and ecology.
● Visits to Loro Parque: activities supervised by professionals where children have direct contact with animal care in what is considered one of the best zoos in the world.
● Gifts: sometimes small items like official park caps are included.

Yes! The hotel has 3 heated freshwater pools, one of which is a children's pool created specifically for the safe use of the little ones in the house. Please note that inflatable toys are not allowed in the adult pools to preserve the tranquility of the users.

Indeed. The hotel offers children's menus in its restaurants. In addition, it is required that children under 8 years of age are accompanied by an adult at the buffets. The themed restaurants (Italian, Oriental, etc.) are also accessible to families.

Yes, cots can be requested for rooms (subject to availability and room type). There are also facilities such as high chairs in the restaurants.

The hotel offers an incomparable natural setting in the north of Tenerife, where it is possible to hold outdoor ceremonies in the subtropical gardens with the majestic Mount Teide as a witness to the union. Each wedding is custom-designed, combining the elegance of the halls with high-end gourmet service and attention to detail that guarantees a dream celebration.

Yes, we have 25,000 m² of gardens and private terraces that become the main setting for banquets and outdoor ceremonies for most of the year, thanks to the island's privileged climate.

We have a wide variety of modular meeting rooms fully equipped with cutting-edge audiovisual technology. The hotel's spaces are versatile and allow hosting everything from intimate executive meetings to large conferences and international congresses.

In addition to our technical facilities, we offer an environment that inspires professionalism and success. We are experts in incentive travel and team building activities, providing a different experience that combines work with the well-being of a 5-star enclave.

Yes, we offer a professional and personalized catering service for every corporate event, including coffee breaks, business lunches, and gala dinners, always with the hotel's hallmark of gastronomic excellence.

The main advantage is the centralization of services: high-end accommodation, adaptable meeting spaces, top-tier gastronomy, and access to our award-winning spa, all within the same private and secure premises.

Our team of event planning experts is at your disposal to create a personalized proposal that exceeds your expectations. You can contact us directly to check availability and design every detail of your next unforgettable experience in Tenerife.

The Hotel Botánico holds the most prestigious certifications: ISO 14001:2015 (environmental management, valid until 2027), ISO 9001:2015 (quality, valid until 2027), EMAS III (European eco-management, Registry ES.IC.000243, valid until 2026), BIOSPHERE HOTEL, TRAVELIFE Gold, and recognition as a Sustainability Leader by The Leading Hotels of the World. We also participate in local programs such as "El Puerto Recicla".

Our 25,000 m² of subtropical gardens are home to more than 200 plant species that act as natural lungs, purifying the air and creating beneficial microclimates. We use organic gardening techniques, efficient irrigation systems, and maintain an aromatic and medicinal herb garden that we use in our restaurants.

We have photovoltaic and thermal solar panels, low-consumption LED systems, solar heating for thermal pools, and bioclimatic architecture that takes advantage of the natural conditions of Tenerife. 71.3% of our energy is 100% certified renewable. We constantly monitor our consumption to optimize energy efficiency.

We have reduced water consumption by 31% by implementing recycling systems, low-consumption technologies, rainwater harvesting, dual-flush toilets, and smart irrigation systems in the gardens. Each area of the hotel has specific measures to optimize water use.

We work with Canarian suppliers, prioritizing zero-kilometer products, we mainly employ local staff, participate in training programs for young people, support cultural initiatives that preserve Canarian traditions, and collaborate with local artisans and small businesses through our Works Council and Environmental Management team.

We offer free guided tours of our botanical gardens, hiking on local trails, organic farming workshops, environmental volunteer activities, and cultural programs that connect with authentic Tenerife, following our recommendations for the protection of local wildlife.

The Oriental Spa Garden uses organic and natural treatment products, 100% solar heating systems, bioclimatic architecture, and techniques that respect both your well-being and that of the planet. It has been recognized multiple times as the "Best Spa in Europe," maintaining the highest sustainable practices.

We continuously evaluate and implement new technologies: expansion of renewable energy systems, smart technologies for resource management, document digitalization to reduce paper, new environmental education programs, and the development of innovations.

Yes, we have an exclusive 5,000 m² putting green with a bunker and driving range within our own subtropical gardens. It is the ideal enclave for perfecting your short game in a private and elegant setting without needing to travel.

Absolutely. Hotel Botánico maintains a close collaboration with the best courses on the island. Our connection with the Real Club de Golf de Tenerife stands out; it is one of the most traditional courses in Spain, located in one of the greenest areas of the island, just 15 minutes from the hotel.

Yes, we offer exclusive stay programs (for example, 5 to 7 nights) that include 3 or 5 green fees at the Real Club de Tenerife. These packages are designed so that the client only has to worry about their swing.

We can arrange private transfers for players and their equipment to any course on the island. Furthermore, for the Real Club de Golf de Tenerife, logistics are fully optimized for our clients.

We offer high-end club rental, buggy, and electric cart rental services through our partners. Additionally, we have secure storage spaces for your professional equipment during your stay.

Our proposal is unbeatable: The Oriental Spa Garden. After a day in the countryside, all our guests have unlimited access to our thermal circuit. We especially recommend our sports massages and oriental rituals specifically designed for muscle recovery and total relaxation.

All our main swimming pools, both the outdoor "Palmera Real" and those in The Oriental Spa Garden circuit, are kept at a constant and pleasant temperature of 27°C, 365 days a year to guarantee your maximum comfort.

Yes, as a courtesy to all our guests, access to the water circuit at The Oriental Spa Garden is included in your reservation. Access to this area is reserved for guests over 16 years of age to ensure an atmosphere of total relaxation.

The hotel's main pool is open from 10:00 to 18:00. The water circuit at The Oriental Spa Garden has opening hours from 10:00 to 20:00. These times may vary slightly depending on the season, so we recommend checking them upon your arrival.

Children are welcome to enjoy our magnificent "Palmera Real" main pool. Meanwhile, The Oriental Spa Garden is a sanctuary of wellness and relaxation exclusively for guests over 16 years old.

No, pets are not allowed in the Palmera Real pool area or in any of The Oriental Spa Garden facilities. This policy is in place to ensure maximum hygiene, safety, and comfort for all our guests. Although your companion cannot accompany you in these areas, we would like to remind you that at Hotel Botánico, we welcome dogs up to 8 kg in our designated pet-friendly rooms.

We highly recommend booking your massages, rituals, or beauty treatments in advance to ensure availability at the time that best suits you. You may contact the spa reception before your arrival or during your stay to manage your booking.

To preserve the atmosphere of serenity that characterizes us, we apply differentiated criteria:
● Palmera Real Pool: our main pool, open to all our guests. Minors must be under adult supervision at all times.
● The Oriental Spa Garden: access to the spa and its pools (indoor and outdoor) is reserved exclusively for those over 16 years of age.
● Children's pool: we have a specific freshwater area designed for the enjoyment of the little ones in a safe environment.

To ensure a luxurious experience and mutual respect:
● Reservations: reserving sunbeds is not permitted. Our pool staff will help you find your preferred location upon arrival.
● Atmosphere: in adult areas, inflatable objects or toys are not allowed.
● Silence: we kindly ask you to keep your voice at a calm volume, especially in the vicinity of the spa, to respect the relaxation of other guests.

Indeed. At Hotel Botánico, we value the loyalty of the local public. We offer exclusive discounts and special conditions for residents of the Canary Islands who wish to enjoy the complete hotel, spa, and dining experience. We recommend that you check our current rates for residents when making your reservation.

In addition to complimentary towels and ergonomic sunbeds, you can enjoy our bar and restaurant service in the pool area, which offers a carefully curated selection of light cuisine and signature cocktails.

Yes, we offer "Day Spa" experiences (link to Day Spa page and/or promotions) for outside visitors, subject to availability. These experiences usually include access to the thermal circuit and a treatment or massage. It is essential to make a prior reservation to guarantee your access.

Of course. You will find towels at your disposal in the main pool area. For your visit to The Oriental Spa Garden, we will provide you with a bathrobe, towels, and slippers so that you only have to worry about relaxing.

All pools and jacuzzis in our water circuit are kept at a constant and pleasant temperature of 27°C all year round to ensure your maximum comfort and well-being.

Yes, as a courtesy to all our guests, access to The Oriental Spa Garden's water circuit is included in your booking. Access to this area is reserved for guests over 16 years of age to ensure an atmosphere of total relaxation.

The hotel's main pool is open from 10:00h to 18:00h. The water circuit at The Oriental Spa Garden is open from 10:00h to 20:00h. These hours may vary slightly depending on the season, so we recommend checking them upon your arrival.

The Oriental Spa Garden is a sanctuary of well-being and relaxation exclusively for guests over 16 years of age.

No, pets are not allowed access to any of the facilities at The Oriental Spa Garden, nor to the Palmera Real pool area. This policy is in place to ensure maximum hygiene, safety, and comfort for all our guests. Although your companion cannot accompany you in these areas, we would like to remind you that at Hotel Botánico, we welcome dogs weighing up to 8 kg in our designated rooms.

We strongly recommend booking your massages, rituals or beauty treatments in advance to ensure availability at the time that best suits you. You can contact the spa reception before your arrival or during your stay to manage your reservation.

We suggest you arrive at least 30 minutes before your appointment time. This will allow you to check in calmly, change, and enjoy our thermal facilities, preparing your body and mind for your treatment.

Yes, we offer "Day Spa" experiences (link to Day Spa page and/or promotions) for external visitors, subject to availability. These experiences usually include access to the thermal circuit and a treatment or massage. It is essential to make a prior reservation to guarantee your access.

You do not need to bring anything. For your comfort, at The Oriental Spa Garden we will provide you with a bathrobe, towels, and slippers. In the changing rooms, you will find private lockers to store your belongings. You only need to worry about relaxing.

Our programs are designed to transform body, mind, and spirit. We combine the ancient wisdom of the East with the most advanced techniques of the West to achieve a comprehensive and profound balance. Each program is an invitation to stop time and reconnect with your personal essence in an environment of absolute serenity.

To ensure a holistic result, we integrate a wide variety of techniques:
● Manual therapies: Ayurvedic (Kerala Abhyanga), Thai, lomi lomi massages, and reflexology.
● Natural treatments: seaweed baths, mineral muds, Epsom salts, and hot herbal compresses.
● Technology and energy: ultrasound, infrared, therapeutic oils, and Tibetan singing bowl sessions.
● Mental well-being: guided meditation and yoga initiation.

The detox program is the ideal one for you. It is designed to eliminate toxins and revitalize the body through lymphatic drainage, mineral wraps, and seaweed baths that stimulate circulation and reduce fluid retention.

Yes, we have an anti-pain program. This service uses manual techniques combined with ultrasound and infrared technology to relieve muscular, joint, or tension-related discomfort, helping the body recover its mobility and vitality.

We recommend the anti-stress program, which releases accumulated tension and improves sleep quality through aromatic massages, yoga, and meditation. If you are looking for an inner journey of absolute calm, the oriental program is also excellent for flowing and letting go through traditional Asian massages.

We offer flexibility to adapt to your schedule:
● Intensive programs: available from 2 or 3 days (beauty, ayurveda, detox, pain relief).
● Immersion programs: available in 5 or 7-day formats for deeper results (ayurveda, detox, pain relief, anti-stress).
● Specific programs: the oriental program has a fixed duration of 3 days.

Given that each experience is guided by expert therapists to ensure your integral well-being, we recommend checking availability and making your reservation by calling directly at +34 922 389 505.

Our programs are designed to transform the body, mind, and spirit. To achieve this holistic balance, we combine ancient Eastern traditions with the most advanced cosmetic and therapeutic techniques from the West.

We have specific itineraries for each health and balance goal:
● To detoxify and revitalize: the detox program uses lymphatic drainage, seaweed baths, and mineral wraps to eliminate toxins and reduce fluid retention.
● To relieve physical pain: the anti-pain program combines manual techniques with ultrasound and infrared to release muscle stiffness and restore mobility.
● For stress management: the anti-stress program is focused on inner calm through guided meditation, yoga, and aromatic massages that improve sleep quality.
● For energy balance: the Ayurveda program follows the ancient wisdom of India to restore the harmony of vital energy (prana) through therapeutic oils and herbal pindas.

In our center, beauty is understood as an extension of well-being. We do not just look for visible aesthetic results, but rather that each treatment is a sensory experience that enhances natural radiance through inner balance.

For clients looking for a visible improvement from the first session, we highlight:
● Power Lifting: a 100% natural manual lifting massage that uses concentrated active ingredients to restore firmness and redefine the facial oval.
● BB Glow: an advanced microneedling treatment that unifies skin tone and fades spots.
● Anti-aging treatments: specific for mature skin, working on density and blurring expression lines.

Yes, we offer a selection of 20-minute rituals ideal to complement any day:
● Peelings: exotic, classic, or gentle options to oxygenate the skin.
● Therapeutic baths: with essences, salts, or traditional techniques such as Balinese cranial massage.
● Wraps: treatments with aloe vera, Dead Sea mud, or seaweed to nourish and purify the body.

Absolutely. We have the most elegant beauty service in North Tenerife, which includes hairdressing, manicures, pedicures, and professional makeup (day, party, or bridal), adapting every detail to your personal style.

The golden dragon ritual is our quintessential shared luxury experience. Lasting 150 minutes, it includes a Turkish peeling, steam bath, jasmine wrap, and a massage with gold oils, culminating in a tasting of cava, fruits, and juices in an environment of absolute privacy.

Yes, it is possible to enjoy our experiences through a spa day or specific passes that allow external guests to access the facilities at The Oriental Spa Garden and combine their treatment with the use of the thermal circuit.

For your convenience, the center will provide you with a bathrobe, towel, and slippers. The use of a swimsuit and swimming cap is mandatory in the water areas. We recommend bringing minimal personal items; the spa has lockers, although we advise leaving valuables in your room's safe.

To ensure a relaxed experience and adherence to treatment times, we recommend arriving at the spa reception at least 10 minutes before your scheduled appointment. Please note that late arrivals may reduce the duration of your treatment so as not to affect subsequent bookings.

We understand that your plans may change. To avoid charges, please cancel or modify your reservation at least 12 hours in advance.
● Cancellations with less than 12 hours' notice will incur a 50% charge.
● Cancellations with less than 2 hours' notice or no-shows will incur a 100% service charge.

The Canarian ritual is an 80-minute experience that pays homage to our volcanic land. It uses local elements such as sea salt, lemon, and aloe vera, culminating in a volcanic stone massage to relieve tension and revitalize the skin.

Our proposal is based on the perfect balance between the ancestral wisdom of the East and Western therapeutic innovations. We have a large team of therapists specialized in exclusive rituals such as the volcanic stone massage from the Canary Islands, gold treatments, and the authentic Ayurveda philosophy.

Although the spa is the heart of the hotel for our guests, we open our doors to external clients who wish to enjoy a day of wellness. We recommend checking our spa day options or gift vouchers that combine massages with access to our thermal circuit.

We have three main pillars to guide your choice:
● Wellness massages: ideal for relieving specific physical tension through reflexology or lymphatic drainage.
● Oriental massage: focused on the release of mental and spiritual stress (Thai, Shiatsu, Hot stones).
● Ayurveda massage: an ancestral detox system to balance energy and eliminate mental and physical fatigue.

To ensure availability for your preferred time and with your therapist of choice, we recommend booking at least 24 to 48 hours in advance. During periods of high occupancy, we suggest making your reservation before your arrival at the hotel.

For an immersive and relaxed experience, we suggest you arrive at the Oriental Spa Garden reception 15 minutes before your appointment. This will allow you to check in calmly and enjoy a moment of transition in our relaxation areas. We provide high-end bathrobes, towels, and slippers for your use.

Depending on the selected treatment or the contracted package, access to the thermal circuit facilities may be included. We invite you to check the specific details of each ritual at the time of booking to maximize your wellness experience.

Yes, we have exclusive double cabins where you can share the experience of our oriental massages or wellness rituals in an environment of absolute privacy and serenity, ideal for couples looking for a shared disconnection.

Our half-board includes a daily credit that can be used for dinner at any of our four fine-dining à la carte restaurants. We do not offer a buffet service for dinner, ensuring a top-tier gourmet experience and total flexibility in your choice.

Yes, access to the extensive facilities of our award-winning Spa is included daily for all guests who book this package, at no additional cost. Only specific beauty or massage treatments have an extra charge.

The half-board rate covers exclusively the dinner dining proposal. Beverages (both alcoholic and non-alcoholic) consumed during the service are not included and will be charged directly to the room account.

Absolutely. Our hotel is located in the quiet and exclusive area of Puerto de la Cruz and is surrounded by 25,000 square meters of gardens. The hotel's design and the Spa's atmosphere are geared towards privacy and serenity, ideal for luxury retreats.

Our suites guarantee panoramic views of the Atlantic Ocean, Mount Teide, or our subtropical gardens. When making your reservation, we recommend indicating your preference to ensure the suite that best suits your desired landscape.

To maintain the distinguished atmosphere that characterizes us, we kindly request that our distinguished gentlemen wear long trousers and closed-toe shoes during dinner in our themed restaurants. In summer, an elegant casual dress code is permitted in keeping with the luxury environment.

Yes. Hotel Botánico & The Oriental Spa Garden has rooms and suites with views of the Atlantic Ocean, as well as other options with views of the gardens, the Orotava Valley, or Mount Teide. Rooms with sea views allow you to enjoy a bright and relaxing stay in the north of Tenerife.

Many rooms and suites at the Hotel Botánico have a private terrace or balcony, from where it is possible to enjoy views of the natural surroundings, the Atlantic Ocean, or the hotel gardens. To ensure this type of stay, it is advisable to choose a category that indicates sea views and private outdoor space.

Not necessarily. The hotel has rooms with different orientations and views, such as sea, garden, valley, or Mount Teide. Therefore, if sea views are a priority, it is recommended to book a category that specifically includes them.

Yes. If sea views are an important aspect of your stay, it is recommended to book in advance and choose a category that explicitly includes them. This increases the chances of securing a room with the desired orientation.

Yes. Hotel Botánico & The Oriental Spa Garden has rooms and suites from which you can enjoy views of Mount Teide, one of the most iconic landscapes in Tenerife.

Yes. Guests can select rooms with views of Mount Teide subject to availability and category. If this type of view is a priority during the stay, it is best to indicate it at the time of booking or choose a room that specifically includes it.

The views of Mount Teide from Hotel Botánico & The Oriental Spa Garden offer a panoramic view of the volcanic landscape and the natural surroundings of the north of Tenerife. Depending on the room's orientation, they can be combined with views of the La Orotava Valley, the hotel's gardens, or the island's mountainous landscape.

Many of the rooms and suites at the Hotel Botánico feature a private terrace or balcony, allowing you to enjoy the views of Mount Teide and the surrounding area in greater comfort.

Yes. The gym is designed for hotel guests, who can use its facilities to train comfortably without leaving the accommodation. It is an ideal option for those who wish to combine rest, well-being, and physical activity during their vacation in Tenerife.

The Hotel Botánico gym allows for complete workouts, both to maintain a regular routine and to start new healthy habits during your stay. Its spaces are designed to offer comfort, functionality, and a pleasant environment for exercise.

Yes. The gym is integrated into the wellness proposal of the Hotel Botánico & The Oriental Spa Garden, aimed at taking care of both body and mind during your stay. The hotel combines sport, relaxation, nature, and wellness in the same environment.

Yes. The gym has modern equipment and spaces prepared for complete workouts in a comfortable, quiet, and bright environment.

Yes. In addition to the gym, the hotel features sports facilities such as a putting green, designed for golf enthusiasts who want to practice their short game in a quiet and elegant setting. On the other hand, you can enjoy guided classes, ranging from functional training sessions to activities focused on balance and flexibility.

Yes. Hotel Botánico & The Oriental Spa Garden offers a transfer service upon client request, provided it is requested at least 48 hours in advance.

Yes, the beach closest to Hotel Botánico & The Oriental Spa Garden is Playa Martiánez, which is located approximately 700 meters away. In addition, the hotel is near areas such as the Paseo de San Telmo, the Lago Martiánez swimming pools, and the beaches of Puerto de la Cruz.

Yes. From Hotel Botánico & The Oriental Spa Garden, it is possible to walk to coastal areas of Puerto de la Cruz, such as the Paseo de San Telmo or the surroundings of Martiánez.

The hotel offers various facilities and services designed for physical activity, such as an equipped gym, guided classes, outdoor tennis courts, a putting green, and services for cyclists. These options allow for adapting the sports experience to different levels, routines, and preferences.

In the hotel gym, you can perform complete workouts adapted to different goals, from strength and physical conditioning exercises to routines focused on staying active during your vacation. The space is designed for training in comfort without leaving the hotel.

The hotel offers classes ranging from functional training sessions to activities focused on balance and flexibility. These classes allow you to work on your energy, mobility, strength, and overall well-being during your stay.

Yes. The guided classes are led by qualified professionals who adapt the experience to each client's needs. This allows both active individuals and those looking to get back into exercise to enjoy a safe and appropriate practice.

Yes. The hotel's putting green is ideal for practicing technique, improving your short game, or enjoying a moment of active leisure. It is an especially interesting option for those who wish to stay in touch with golf during their vacation.

Tenerife is one of the most highly valued destinations for cycling enthusiasts thanks to its diversity of landscapes, its mountain routes, its inclines, and its exceptional climate throughout much of the year. Staying at a bike-friendly hotel makes it easy to enjoy the island in an active way.

Yes. The gym, tennis courts, and putting green are located within the hotel premises. This allows guests to enjoy different sports activities without having to leave the complex.

Yes. Hotel Botánico & The Oriental Spa Garden offers a buffet breakfast, an option designed to start the day with a careful selection of fresh, high-quality products. Breakfast is part of the hotel experience and allows you to enjoy the morning calmly in an elegant setting.

The Hotel Botánico's breakfast buffet is characterized by a varied, carefully curated, and high-quality selection. It is designed so that every guest can choose according to their preferences, combining sweet, savory, light, and more substantial options to start the day at their own pace.

Yes. The buffet breakfast at the Hotel Botánico & The Oriental Spa Garden includes options adapted to different dietary needs, including lactose-free alternatives, gluten-free options suitable for people with celiac disease, and vegetarian and vegan proposals. To ensure better service, especially in case of allergies, intolerances, or celiac disease, it is recommended to inform the hotel in advance or consult directly with the team during service.

Breakfast is served in the Palmera Real restaurant, located within the Hotel Botánico & The Oriental Spa Garden. It is a pleasant and bright space, integrated into the hotel's surroundings and designed for enjoying the morning in a tranquil atmosphere.

Breakfast at Palmera Real is served from Monday to Friday from 07:30 to 10:30 and on weekends until 11:00, according to the information published by the hotel.

Yes. The hotel offers a Botanical Buffet Breakfast monthly pass open to the public, with prior reservation. According to the hotel's official shop, it is available from 08:00 AM to 10:30 AM and requires booking 48 hours in advance by calling the hotel.

According to the official hotel store, the Botanical Buffet Breakfast pass is priced at €45 per person. Since prices may change, it is advisable to confirm directly with the hotel before booking.

Yes, called Palmera Real. Hotel Botánico & The Oriental Spa Garden has a space by the pool where guests can enjoy drinks, snacks, and light lunches without leaving the relaxation area.

Palmera Real offers snacks, drinks, and lunches in a casual and relaxed atmosphere by the pool. It is a convenient option for those who want to enjoy something light during the day without interrupting their relaxation time.

Yes. The poolside service allows you to enjoy snacks or lunch without leaving the sunbed area, so guests can continue relaxing while enjoying the hotel's surroundings.

As it is a space linked to the swimming pool and the hotel's informal service, it is normally used during your stay in a comfortable and flexible way. For specific schedules, availability, or special conditions, it is advisable to consult directly with the hotel.

Yes. Hotel Botánico & The Oriental Spa Garden can cater to specific dietary needs, including gluten-free options. However, we recommend notifying us in advance so that the hotel team can guide the guest regarding the alternatives available during their stay.

Yes. The team can advise the guest on the dishes available or possible gluten-free adaptations depending on the menu, the season, and availability. If there is celiac disease or a severe intolerance, it is important to indicate this clearly so that the staff can take the necessary precautions.

Yes. Guests can check with the hotel regarding the availability of bread, products, or gluten-free alternatives.

Yes. Hotel Botánico & The Oriental Spa Garden offers a varied gastronomic proposal and can cater to vegetarian and vegan preferences upon request. To ensure the best experience, it is recommended to inform the hotel in advance about any specific diet, allergy, or food intolerance.

No, but it is recommended. Notifying the hotel before arrival allows the team to know the guest's preferences and offer more personalized service during their stay, especially for breakfasts, lunches, dinners, or restaurant reservations.

The buffet breakfast at the Hotel Botánico is usually a convenient option for vegetarian guests, as it allows for choosing between different products and adapting the breakfast to each person's preferences. For specific options or special needs, it is highly recommended to consult directly with the hotel team.

In many cases, the kitchen team can guide the guest on available options or possible adjustments. In fact, in restaurants such as The Oriental, almost all dishes can be made vegetarian; you simply need to inform the staff. Furthermore, all our restaurants offer vegan and vegetarian alternatives. If you follow a strict vegetarian or vegan diet, it is highly recommended to communicate this before booking or upon arriving at the restaurant.

Yes. If the guest has allergies, intolerances, or dietary restrictions, it is important to communicate this to the hotel in advance. This allows the team to take the necessary precautions and better advise on the available options.

Yes. The gastronomic proposal of the Hotel Botánico prioritizes quality products, seasonality, and the harmony of flavors. This approach makes it easy to create careful dishes adapted to different dietary preferences.

Yes. Hotel Botánico & The Oriental Spa Garden is a suitable option for long stays in Tenerife thanks to its comfortable rooms and suites, its subtropical gardens, its relaxation areas, its wellness offerings, and its sports facilities. It is a hotel designed to be enjoyed at a leisurely pace, to maintain a comfortable routine, and to take advantage of the surroundings of Puerto de la Cruz for several days or weeks.

For a long stay, the spacious rooms or suites are an especially comfortable option, as they offer more space, privacy, and a home-like feeling. Many rooms also feature a terrace or balcony and views of the garden, Mount Teide, the La Orotava valley, or the Atlantic Ocean, which provides greater comfort for stays of several days.

Yes. Hotel Botánico & The Oriental Spa Garden can be a good option for those who wish to combine remote work and relaxation in Tenerife. Its rooms and quiet areas allow for working in a comfortable environment, while its gardens, spa, and hotel facilities help you disconnect at the end of the day.

Yes. The hotel features a gym, guided classes, tennis courts, a putting green, and bike-friendly services, allowing you to stay active during your stay. In addition, the wide gastronomic offer makes it easy for our guests to enjoy local products and a healthy diet.

Yes. For an extended stay, it is advisable to contact the hotel directly to check availability, conditions, included services, and any special needs. This way, the team can advise the guest and help organize an experience that is more tailored to their preferences.

The Botanical Brunch for adults includes a full selection of drinks, sweet and savory products. Its options include a glass of cava or San Francisco, coffee, tea or herbal tea, water, natural juice, seasonal fruit, artisanal pastries with organic honey and jams, yogurt with red berries, seeds and granola, cold cuts, cheeses, assorted breads, and Botanical smoked dishes with salmon and herring.

The Botanical Brunch is offered every Sunday from 12:30 PM to 2:30 PM. To ensure availability, please book at least 72 hours in advance.

Yes. The hotel offers a Children's Botanical Brunch, valid for children from 3 to 10 years old. It is an option designed so that families can enjoy this Sunday experience together at the hotel.

The children's Botanical Brunch includes Cola Cao, orange juice, water, seasonal fruit, yogurt with homemade granola, seeds and nuts, pancakes with chocolate and mini marshmallows, and a mini beef burger with cheese.

Yes. It is necessary to book 72 hours in advance by calling +34 922 38 14 00 or sending an email to info@hotelbotanico.com. Prior booking helps ensure availability and better organization of the experience.

Yes. The Botanical Brunch is available as a gift voucher, making it a great option for gifting a different dining experience at the Hotel Botánico & The Oriental Spa Garden. It is ideal for celebrations, couple's plans, families, or special moments.

Yes. Hotel Botánico & The Oriental Spa Garden offers different Botánico Spa Day Monthly Passes to enjoy a day of access to The Oriental Spa Garden, the hotel's spa. These experiences are designed for those who wish to disconnect, relax, and enjoy a wellness environment without needing to stay at the hotel.

The hotel offers several Spa Day passes for one person: Botánico Spa Day + 25-minute massage, Botánico Spa Day + 50-minute massage, Botánico Spa Day + 80-minute massage and Botánico Spa Day + Ritual. Each one combines spa access with an additional relaxation experience.

The Botánico Spa Day + Ritual pass includes one-day access to The Oriental Spa Garden and a ritual of your choice between Oriental Ritual, Japanese Ritual, Canarian Ritual, or Rose Ritual. It is an option designed for those looking for a more complete and sensory wellness experience.

The Oriental Spa Garden is open from Monday to Sunday from 08:00 to 20:00. These extended hours allow you to enjoy the Spa Day with flexibility and organize the experience according to each person's preferences.

Yes. The Botánico Spa Day passes are a great option for gifting a wellness experience in Tenerife. Since they are available for one person and include different types of massages or rituals, they allow you to choose the gift based on the type of experience desired.

Yes. The Oriental Spa Garden has been awarded numerous times as one of the best hotel spas in Europe and the Mediterranean. These recognitions reinforce its position as one of the most outstanding wellness experiences at the Hotel Botánico.

Pets can stay in specific hotel categories: Deluxe Double room with Teide view and Ambassador Junior Suite with garden view. To book a stay with a pet, it is necessary to consult the hotel's Dog Friendly policy and confirm availability.

The Dog Friendly experience includes a special set so that your pet feels right at home, with a bed, toy, and food and water bowl. In addition, the guest can enjoy the comfort of selected rooms and a peaceful environment during their stay.

Yes. Pet-friendly accommodation carries a supplement of €35 per night. In addition, a cleaning fee of €60 applies at the end of the stay.

Yes. It is essential to consult the hotel's pet policy in advance and book the stay with the corresponding supplement. This allows us to confirm the availability of Dog Friendly rooms and ensure that everything is ready for the arrival of the guest and their pet.

Yes. The hotel includes a Dog Friendly set with a bed, toy, and food and water bowl, so that the dog has its own accessories during the stay.

No. The Dog Friendly service is available only in selected rooms, such as the Deluxe Double room with Teide view and the Ambassador Junior Suite with garden views. Therefore, it is important to indicate this when booking and confirm availability.

No. The Dog Friendly service carries a supplement of €35 per night and a charge of €60 for the final cleaning of the stay. These amounts must be taken into account when making the reservation.

Yes. Hotel Botánico & The Oriental Spa Garden has an exclusive Adults Only wing, where its renovated Superior Deluxe Rooms are located. These rooms are designed for those looking for an experience of greater tranquility, privacy, and comfort.

Yes. Hotel Botánico & The Oriental Spa Garden features an exclusive Adults-Only wing, where its renovated Superior Deluxe Rooms are located. These accommodations are designed for those seeking an experience with greater tranquility, privacy, and comfort.

Not exactly. Hotel Botánico & The Oriental Spa Garden is not an exclusively adults-only hotel in its entirety, but it does have an exclusive Adults Only wing with specific rooms. This allows you to enjoy a quieter experience within a 5-star Grand Luxury hotel.

Hotel Botánico & The Oriental Spa Garden is a highly recommended option for adults who wish to enjoy a peaceful stay in Tenerife. Its well-kept atmosphere, gardens, relaxation areas, and spa for guests over 16 years old foster a relaxed and unhurried experience.