Accessories boutique
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Common Hotel Etiquette and Courtesy Guidelines
- Smoking Policy: To ensure the comfort and safety of all our guests, please consult our Smoking Policy before your stay. You can access the full document here: View smoking policy.
- Restaurant Etiquette: Gentlemen are required to wear long trousers during dinner.
- Restaurants: For health and hygiene reasons, food and drinks are not permitted to be taken out of the premises.
- Restaurants: Children under 8 years old must be accompanied by adults in the buffet area.
- Swimming Pools: Inflatable objects or toys are not allowed in the adult pools.
- Swimming Pools: Children must be supervised by adults at all times.
- Swimming Pools: Reserving sunbeds is not permitted.
- Spa: Access is exclusively permitted for guests over 16 years of age.
- Spa: We kindly ask you to respect the rules of courtesy and silence.
- Check-in: 14:00h — Check-out: 12:00h
Hotel facilities
24h Business Centre
Concierge Service and Public Relations
Golf: 18-hole pitch & putt golf course with bunker and driving range
2 tennis courts
Pool and Table tennis
Reading room
Outdoor parking with electric car charging.
Minibus - Free shuttle to the centre of Puerto de la Cruz
Transfer - Upon request, with a minimum of 48 hours' notice.
High-speed Wi-Fi
Laundry and dry cleaning service. Charge applies.
Medical Service. Upon request .
24h Security and video surveillance
Babysitter. On request .
