Hygiene, safety and commitment
As an example of our commitment towards our guests, we follow the recommendations of the WHO, ABTA and the Spanish Ministry of Health in relation to COVID-19. Moreover, we are audited by Biolab, an external company specialising in the implementation of health measures. We also have internal processes in place, designed to guarantee preventive measures in relation to the health and hygiene of our guests and employees.
Some services may be affected during your stay depending on the regulations in force at any given time.
Safe environment
Safety and peace of mind for your break
Hygiene standards
Continuous disinfection of surfaces and hand sanitiser stations
Social distance
Keep at least 1,5 metre away from other people
Digitalisation
Digital menus in restaurants, bars and the SPA for your convenience
Outdoors
Immersing yourself in its 25,000 m2 of exclusive gardens, with their beautiful vegetation, will enable you to enjoy the greenery that surrounds you. The best method of prevention and indeed one of our recommendations in order to prevent the spread of coronavirus is to enjoy Hotel Botánico's unique outdoor areas during your stay. We comply with the measures recommended by the WHO and local laws.
Protocol for action
Increase in the frequency of disinfection.
Spacing of pool furniture to ensure social distancing
Disinfection of hammocks after use.
Compulsory use of towels.
COVID-19 measures
Our commitment to preventing the spread of the virus means we take extra care at reception, both when our visitors first arrive at Hotel Botánico and during the rest of their stay.
Protocol for action
Disinfection of luggage.
Contactless payment system.
Online Check-in and access to room using mobile phone.
Contactless payment system.
We guarantee maximum safety
Our priority is to safeguard health. We have implemented new protocols and safety measures to guarantee medical and health protection as far as possible at Hotel Botánico & Oriental Spa Garden.
Protocol for action
COVID-19 procedure for cleaning rooms.
Washing programmes and recommended products.
Close attention to areas of contact.
Constant adaptation to new measures.
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