We are extremely proud of our excellence and quality of service, reflected in the recognition we receive from our guests as well as important national and international partners.
Awarded by TripAdvisor to the best hotels in Spain.
Travellers’ Choice Hotels
2021 - 2020 - 2019, 2015, 2013 - 2011
Top 100 TUI Hotel Worldwide
TUI
2021
Tourism quality commitment awards
SICTED
2021-2020
The world’s most exclusive spa & wellness resort awarded by Scholl Media Group
Reader’s Travel Award
2021 - 2014
FIT Quality Certificate
Ayurveda & Yoga
2021-2017 - 2015
Distinction of Commitment to Tourism Quality
SICTED
Traveller Review Awards
Booking
2020
The number 1 hotel of the top 100 international environmentally aware hotels.
TUI Umwelt Champion
2020 - 2019 - 2013, 2011 - 2004
Awarded by TUI
TUI Top Quality
2020 - 2019 - 2017
Awarded to the 100 best hotels by the clients of the largest tour operator in the world.
TUI Holly
2020 - 2019-2012, 2010 - 2008, 2006 - 1998
Awarded by Condé Nast for the Best Hotel with Spa category.
Condé Nast Johansens
2020 - 2019 - 2017 - 2015
Top Hotel Partner - Awarded
Schauinsland Reisen
2020 - 2017 - 2014
Customer Excellence Award
British Airways Holiday
2019 - 2017
HolidayCheck Awards
HolidayCheck
2019 - 2008
Awarded by Jet2Holidays.
Jet2Holidays
2019-2014
Luxury Spa Hotel
World Luxury Hotel Awards
2018 - 2014
Gold Sustainability in Tourism
Travelife
2018-2010
EMAS III
Registered since 11/04/2005 and valid until 18/01/2020.
Verified by TÜV Rheinland and approved by the Canary Islands Government for environmental management and audits.
ISO 14001:2004
Registered in 2004 and validated for 13/07/2017 to 11/09/2018.
Verified by TÜV Rheinland. Certified Eco-tested establishment, for applying an Environmental Management System for Hotel and Catering activities.
ISO 9001:2008
Registered in 2012 and validated for 28/02/2015 to 27/02/2018.
Verified by TÜV Rheinland. Certified Eco-tested establishment, for applying an Environmental Management System for Hotel and Catering activities.
Biospher Hotel
Registered in 2015 and validated until 08/2018
Verified by ITR in recognition of the environmental quality of the management and services offered.
