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5-star heated pools in Puerto de la Cruz
A wellness sanctuary during "the eternal spring"
Discover all the pools at our hotel
Water acts as the common thread of our hospitality philosophy. More than simple bathing areas, our pools are immersive environments designed to awaken the senses: from the vitality bestowed by the sun in our gardens to the spiritual retreat offered by our spa.
In the heart of Puerto de la Cruz, we have orchestrated a collection of aquatic settings for the traveller who values aesthetics and serenity. We invite you to discover the unique personality of each of these spaces, meticulously created for your delight and relaxation.
Outdoor pool "Palmera Real": The tropical heart of the hotel
The heart of our gardens, our Palmera Real pool, located at the centre of our 25,000 m² of subtropical vegetation, is the perfect embodiment of the natural oasis that defines Puerto de la Cruz.
Rigorously maintained at 27ºC throughout the year, it offers a pleasant swim in any season. It is the ideal place to enjoy a good book or savour a cocktail without leaving the water, surrounded by an atmosphere of peace that only our privileged setting can provide.
Outdoor pool "The Oriental Spa Garden": the open-air hydrothermal experience
Indoor pool and Jacuzzi: intimacy and comfort
Thermal circuit: a hydrotherapy oasis that complements an unparalleled experience
- Massages
- Rituals
- Programs
- Beauty
Two universes of wellbeing: An aquatic experience at 27°C
The quality of our wellbeing offering has made Hotel Botánico an undisputed benchmark, placing Puerto de la Cruz on the map of international luxury.
Our commitment to excellence is endorsed by the most demanding critics: The Oriental Spa Garden has been crowned on multiple occasions by the Condé Nast Johansens guide as the “Best Spa-Hotel in Europe and the Mediterranean”. This seal of distinction guarantees that, in each of our aquatic facilities, you will enjoy the highest standards of service and comfort. We invite you to discover the reasons that keep us at the pinnacle of European hospitality.
Perfect climate and temperature guaranteed
An oasis for everyone
A Wellness sanctuary
Your well-being, included
Comfort for all our guests
Spa The Oriental
Spa Garden
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Useful information and frequently asked questions about the pools
- What is the water temperature of the pools?All our main pools, both the outdoor “Palmera Real” pool and those within The Oriental Spa Garden circuit, are maintained at a constant and pleasant temperature of 27°C throughout the 365 days of the year to guarantee your maximum comfort.
- Is access to the spa circuit included in the stay?Yes, as a courtesy to all our guests, access to the water circuit at The Oriental Spa Garden is included in your reservation. Access to this area is reserved for guests aged 16 and over to ensure an atmosphere of total relaxation.
- What are the opening hours of the pools and the spa?The hotel’s main pool is open from 10:00 to 18:00. The water circuit at The Oriental Spa Garden is open from 08:00 to 20:00. These opening times may vary slightly depending on the season, so we recommend checking them upon arrival.
- Can children access all the pools?Children are welcome to enjoy our magnificent main pool, “Palmera Real”. The Oriental Spa Garden, however, is a wellness and relaxation sanctuary exclusively for guests aged 16 and over.
- Are pets allowed in the pool areas?No, pets are not permitted in the Palmera Real pool area or in any of the facilities at The Oriental Spa Garden. This policy is in place to guarantee maximum hygiene, safety and comfort for all our guests. Although your companion cannot accompany you in these areas, please note that at Hotel Botánico we welcome dogs of up to 8 kg in our designated pet-friendly rooms.
- Do I need to book spa treatments in advance?We strongly recommend booking your massages, rituals or beauty treatments in advance to ensure availability at your preferred time. You may contact the spa reception before your arrival or during your stay to arrange your reservation.
- If I am not a guest, can I use the spa?Yes, we offer “Day Spa” experiences for external visitors, subject to availability. These experiences usually include access to the thermal circuit and a treatment or massage. Advance booking is essential to guarantee access.
- Are towels and bathrobes provided?Of course. Towels are available for you in the main pool area. For your visit to The Oriental Spa Garden, we will provide you with a bathrobe, towels and slippers, so that you only need to focus on relaxing.